Wix and Royal Mail Click & Drop, connected
See what happens to an order after a customer checks out in your Wix Store.
What the connection does
ParcelLoop takes eligible Wix Stores orders and sends the shipping information to Royal Mail Click & Drop. That means you can prepare postage in the Royal Mail account you already use without typing each recipient and order again. It is an independent integration, not a Royal Mail product.
Four parts of the journey
- Order transfer: ParcelLoop receives the Wix order and creates the corresponding order in Click & Drop.
- Service selection: Your saved mappings translate a Wix delivery method, such as Royal Mail Tracked 24, to its chosen Royal Mail service.
- Packaging: Your product and package settings help determine the parcel format and weight sent with the order.
- Tracking back to Wix: Once tracking is available, ParcelLoop returns it to the store so the Wix order can show the shipment information.
The automation follows your configuration. You still check the service and packed weight that suit each product, and Royal Mail postage charges remain separate from ParcelLoop's subscription.
What to set up first
You need a Wix Store, a Click & Drop account and its API key. Connect the account in ParcelLoop, map the delivery methods you use and test one order before switching on automatic order sync. Our step by step connection guide shows the screens and checks in order.
When to keep a choice manual
Some orders may need special handling, an international service or a shipping choice that has not been mapped. ParcelLoop's delivery service setup can leave a choice to be selected in Click & Drop rather than applying an unsuitable service automatically. Review any order that needs attention in the app's dashboard.